Parents swarm CCSD with complaints about 'terrible' bus system - FOX5 Vegas - KVVU

Parents swarm CCSD with complaints about 'terrible' bus system

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The first week of school has been bumpy for a lot of parents this year, especially because of complaints with the bus system.

Some people couldn’t even make it halfway through the week before calling into FOX5 to voice their concerns. Our newsroom has heard a host of complaints.

Some say their kids are arriving late to class because the bus is behind schedule. Others say the bus drivers are dropping kids off at the wrong stop. We even received a report of a kid being left on the bus.

Tammy Evans said her daughter decided to get off the bus because it was standing room only.

“She just had knee surgery and wears a brace,” Evans wrote online. “She ended up walking home the 4 miles… why would you let a student walk off?”

Evans has filed a complaint with the Clark County School District, and now district officials are looking into the situation.

Melinda Malone, spokeswoman for the district, explained the district policy but stopped short of blaming the bus driver, citing a pending investigation.

“There should be available seats for each student. No student should have to stand on the school bus,” Malone said. “Our bus drivers need to call for additional help or a backup school bus.”

Malone urged parents to please be patient during the first week of school while the district “works out the kinks.”

“Nothing’s going to be perfect, especially the first week of school,” Malone said, “but our bus drivers are doing a great job and we rely on them heavily... [They] are well trained and they're hard working people. They are really great people who interact with kids every single day, and they become a common friendly face to see every morning and afternoon.”

Malone said this time of year is always difficult, especially because the district has 1,591 bus routes and approximately 120,000 students to transport every day. Even with the heavy workload, she reports 96 percent of district buses have been on time.

“I think they're full of crap at stating that the kids are getting dropped off on time,” Heather Given wrote. “Other than that (my son’s) bus driver is great we really like him.”

People like Skyler Gonzalez aren’t comfortable with the idea of CCSD having these types of problems every year. He said it only takes one freak accident for something bad to happen to a child, and he knows firsthand how scary it can be.

Gonzalez, 19, was dropped off at the wrong bus stop 15 years ago, in 2001. Eventually a stranger drove him home after finding out that the boy’s address was written on a piece of paper wrapped around his neck.

“It was probably one of the scariest moments of my life considering I was like 5 years old,” he said. “I didn’t know how to get home.”

Fifteen years later, Gonzalez said he still remembers the entire experience because it was so traumatic. Now he says he can tell things haven’t changed much because he keeps seeing stories like his on the news.

“The transportation system that they have is terrible,” he said. “I don't have a kid, but I can't even imagine losing someone and having no idea where they are.”

Malone said she understands the frustration and said that the district will continue to investigate every issue seriously.

“Our number one priority is always safety,” she said. “It takes parents. It takes students. It takes staff at our schools, and it takes the whole community to make sure that happens.”

“If there is something that’s found to be done wrong, our drivers - like any other employee - could face disciplinary action.”

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