What's keeping Valley gas pumps honest? - FOX5 Vegas - KVVU

What's keeping Valley gas pumps honest?

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LAS VEGAS (FOX5) -

A video making the rounds of Facebook shows a man being charged for gas at a Valley gas station. The problem is, no gas is being pumped.

The video raises concerns about the reliability of gas pumps in the Valley. It's up to the Department of Agriculture to check all the pumps in the Valley once a year. Department spokesman Bob Conrad said what transpired on the  video was a rare occurrence.

“Repair was done on the pump. It was resealed, re-inspected, and it's working fine now,” Conrad said.

The Bureau of Weights and Measures, a neutral third party, randomly checks gas pump. The bureau said there are 19,000 pumps in Las Vegas alone, and they only get about 100 complaints about inaccurate pumps each year.

Of those 100 complaints, the bureau said, about 20 percent are founded. Typically the pumps are fixed immediately.

“Those complaints, when they come in, are basically our top priority for inspections. So if we're out doing regular inspections we'll basically bump those to the top of the list,” Conrad said.

Conrad said what occurred in the Facebook video is rare and usually can be attributed to a software problem. Most gas stations regularly calibrate their pumps to make sure they're not charging too much or too little.

“Many of them are hiring registered service agents to come in multiple times a year to calibrate their metering devices so the consumer is getting five gallons of gas when they're paying for five gallons of gas,” said Bart O'Toole with the Bureau of Weights and Measures.

While gas stations typically fix malfunctioning pumps immediately, they can face a fine of up to $1,000 for failing to do so.

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