GM drivers placed on waiting list for critical ignition repair - FOX5 Vegas - KVVU

GM drivers placed on waiting list for critical ignition repair

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NASHVILLE, TN (WSMV) -

Hundreds of Nashvillians could be driving recalled cars from General Motors with faulty ignition switches.

GM recalled 2.6 million cars in February for ignition switch problems that have led to at least 13 deaths nationwide, and many affected drivers say they have been put on a waiting list for the critical repair.

Cory Bellamy is driving his wife's car these days.

"The notice that we got said quick jarring on the road could cause the ignition to slip," Bellamy said.

Their 2005 Chevy Cobalt is on the GM recall list for ignition problems.

"It's kind of nerve-racking knowing my wife could be driving to work one day and, you know, it seizes up and you get in an accident," Bellamy said.

Officials say GM knew about the problem for at least a year before issuing the recall. Now, months later, many drivers aren't able to get the 57-cent service replacement part GM says will fix the problem.

"We're just on the wait list. We've been on the wait list a month-and-a-half now, waiting to hear from the dealership," Bellamy said.

Julie Miller owns a 2007 Chevy Cobalt and says her experience, which started back in February, was a "huge hassle," claiming several Nashville-area dealerships refused to follow through with GM's promise to provide rental cars to waiting customers.

"They told me they were out of cars. Secondly, GM would have to qualify me in order to get the car. I said, 'No, that's not what I heard,'" Miller said.

Miller says Freeland Chevrolet told her they wouldn't provide a rental unless her car was showing signs of a problem.

After approaching three GM dealerships with her recall letter, she says one finally agreed to provide the temporary car after she made two calls to GM headquarters.

She got her car back in April.

"They got me a rental car. They had it for about a month-and-a-half. They fixed it, and it's fine now. But there's just not a whole lot of communication between GM and the dealers," Miller said.

Freeland Chevrolet responded Friday, apologizing for what happened to Miller and saying they will not turn any customer away that requests a rental car while they way for the replacement parts, which they say are on back-order nationwide.

They're also urging customers who feel unsafe driving their recalled cars to take any additional keys off their key rings.

The additional weight can also trigger the ignition defect.

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