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Centerplate introduces new dishes, renovated spaces, and local partnerships to enhance event hospitality at the New Orleans Arena.
NEW ORLEANS, Oct. 29, 2013 /PRNewswire/ -- Centerplate, the hospitality partner to top sporting venues across North America, including the New Orleans Arena, home to the National Basketball Association's New Orleans Pelicans, announced a series of new menu concepts and upgrades in time for the start of the 2013-2014 regular season.
As part of a months-long, multi-million dollar renovation to the Arena, Centerplate re-designed menus and updated the look of dining areas, from quick-serve stands to the premium clubs. Upgrades included new equipment, digital menu boards, and graphic design to enhance the offerings and dining environment for guests.
"Throughout the off-season, there have been a lot of positive changes at the New Orleans Arena that will greatly improve the fan's game experience. We are thrilled to have the opportunity to work with Centerplate and long-time partner John Besh as new menus are launched at the Arena," said Pelicans Owner/Chairman of the Board Tom Benson. "Fans are going to enjoy all of the new options that are available to them at Pelicans home games. All of the new elements at the arena, especially the new concessions are going to enhance the game experience for all of our fans."
Prioritizing a one-of-a-kind guest experience, the Centerplate team focused on ways to infuse the strong sense of neighborhood pride and welcome.
"We are extremely excited to welcome guests to the new New Orleans fan experience," said Centerplate General Manager at the New Orleans Arena, Kernell Jupiter. "We spent a lot of time developing a hospitality program that celebrates our team and our community-that pride comes through in our new menus, designs and approach to delivering an extraordinary guest experience."
As part of that initiative, Centerplate engaged celebrated New Orleans chef, Pelicans fan, and restaurateur John Besh to consult on sourcing local products to ensure an authentic New Orleans culinary experience for fans at the Arena.
Besh, a Saints and Pelicans fan, said of the partnership, "It was both exciting and meaningful for me to help Centerplate bring these authentic, delicious Louisiana foods to fans and guests of the city. It's fantastic to have a major company like Centerplate helping to preserve our local culture and foodways."
Working from those insights, Centerplate Executive Chef Lenny Martinsen created new menus showcasing local products and authentic local recipes. Highlights on the concourse for General Admission ticket holders include:
New decor and menus in suites and the two Capitol One Clubs will greet premium seat holders; and a new Chairman's Club exclusively for courtside seat holders offers a VIP lounge experience, just steps away from the action on the arena's floor.
The company also introduced a new training and guest care program, adding ambassadors to engage with guests, assist with service solutions, and support a new service reward program to celebrate exceptional service.
Centerplate crafts and delivers "Craveable Experiences. Raveable Results." for more than 115 million guests each year in over 300 prominent entertainment, sports and convention venues across North America and the United Kingdom. Centerplate has provided event hospitality to 30 official U.S. Presidential Inaugural Balls, 13 Super Bowls, 21 World Series, the 2010 Winter Olympic Games, and the largest plated dinner in history. Recently, the company was named the fastest growing restaurant/hospitality group in the United States by Nation's Restaurant News, and has recently expanded operations in the United Kingdom. Visit the company online at www.centerplate.com or connect with us on twitter @centerplate or facebook.com/centerplate.
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