It was a classic case of bait and switch, according to some FOX5 viewers.
Those viewers said they were given permission to park at a lot near a sports and music festival last weekend. However, afterwards, they said their vehicles were towed away.
Some of those vehicle owners met in the parking lot of the Titan Towing parking lot on Sunday night, where they lined up to retrieve their vehicles.
The viewers said they were given permission to park in a strip mall parking lot for the Extreme Thing festival and that their vehicles were towed away about half an hour later.
"If he would have been told it wasn't OK to park there, he would have found some other place to park, obviously. He was thinking it was OK," said Rob Trujillo, whose teenage son attended the festival.
Trujillo's son drove the family car to Desert Breeze Park for the festival. When the event was over, he made the dreaded call to his parents, telling them the car was gone and that it would take $305 to get it back.
Trujillo's son is among a group of FOX5 viewers who claim an employee of the Dollar General store gave them the OK to park in the lot despite several signs warning drivers not to do so.
That group sent multiple messages to FOX5 about the situation and even started a Facebook page which alleges Titan Towing and Dollar General worked together to make money by setting up festivalgoers to get towed.
"Either they're in it to get a kickback from the towing company or the towing company had to be sitting, waiting for kids to walk across the street to the concert," parent Sheri Bishop said.
A manager at Dollar General told FOX5 that no store employee gave festivalgoers permission to park in the lot. Management at Titan Towing said drivers are frequently angry when their vehicles are towed, but that comes with the job.
"People park where they're not supposed to and they get towed," Titan Towing owner Yelena Protopopova said.
Titan Towing did say they have spotters who look for parking violations during big events such as this.
The viewers we heard from were also upset about an after-hours charge of $30 added to their towing fees to pick up their vehicles on the weekend.
FOX5 attempted to contact Extreme Thing organizers for comment. Our calls were not returned.
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