Katie Robinson with the Better Business Bureau says she sees complaints surge during tax season, staring when W-2s go out in the mail.
"You want to make sure that if your W-2 has been compromised, you contact the IRS right away. We have a local person in Las Vegas who received their W-2 without the perforated edges," added Robinson.
Robinson says it's easy for taxpayers to miss the little things, but there are warning signs to watch for, especially if you're hiring someone to prepare your return.
"Ask for referrals, talk to your friends, go on to the BBB website. Find out if the company is A rated or F rated. What kind of complain history do they have. Do they respond to complaints?" asked Robinson.
"We go through an extensive 10-week class and tax law update training every year," said David Maley, Liberty Tax Services general manager.
A common mistake Maley comes across is wrong information reported by tax preparers - like filing a person with a business on their tax return that they didn't have.
"What that does, it creates an income level that maximizes an earned income return which gets you to that perfect number where you will get the biggest refund from the IRS," added Maley.
Maley says it's important to note that the IRS will never ask you for personal information, like a bank account or a Social Security number. If you file online, verify the website first.
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