LAS VEGAS (FOX5) -
A safe deposit box facility that offers "untraceable privacy" to its clients was recently raided by a trio of masked thieves, Las Vegas Metro police said Tuesday.
The robbery happened just after 5 a.m. Saturday at 24/7 Private Vaults on Sunset Road near McLeod Drive.
Authorities said the thieves restrained an employee and looted several of the boxes in the facility. The number of items stolen and their net worth was not immediately known.
Customers are being asked to contact the business to see if their boxes were accessed before calling police.
After that, Las Vegas attorney Bob Massi told FOX5 the customers may have trouble recovering their losses.
"You got to prove what was in the box," he said. "And in order to do that with an insurance company, trust me, insurance companies don't like to pay no matter what, so they have an uphill battle."
Established in 1999, 24/7 Private Vaults allows storage in safe deposit boxes and vaults that require an iris scan to open.
The business is known for its quirky commercials featuring founder Elliot Skaikin, who offers free lollipops with every tour.
While Metro Police wait for customers to report their losses, Massi believes many will not.
"The question ultimately is: Will these people who want to remain anonymous come forward? For example, it could be a spouse hiding cash from their spouse, and they're never going to come forward," he said.
Anyone with information about the robbery is urged to call Crime Stoppers at 702-385-5555.
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A sign posted on the door of 24/7 Private Vaults Tuesday
The business boasts a keypad entry and iris scan technology to prevent unauthorized access
